Frequently asked questions

Straight answers about how our AI lead management works and whether it suits your business.

Your questions, answered

What kinds of businesses do you work with?

Small businesses of all types: trades, health and wellbeing, hospitality, retail, professional services and more. If customers contact you by phone, text, website or social media, the same problems apply: missed calls, slow replies and enquiries that never get followed up.

Where are you based? Do you only work in Perth?

We are based in Perth, Western Australia. Because the work is set up and managed online, we work with small businesses right across Australia.

Do I need to be good with technology?

No. We set everything up, connect it to the tools you already use and manage it for you. Day to day, you simply see enquiries handled and appointments booked.

Will the AI sound like my business?

We set it up with your services, service area, common questions and the way you like to speak to customers, and we review and adjust it with you before it goes live.

What happens on the free demo?

We look at how enquiries currently reach your business, show you how the system works, and talk through what it would look like for you. If it isn’t a good fit, we will tell you.

How much does it cost?

It depends on what your business needs, so we don’t publish a one-size-fits-all price. We will walk you through the options after the demo, with no obligation.

Can I still answer calls and messages myself?

Yes. The system works alongside you. You can step into any conversation at any time, and you decide which situations the AI handles and which come straight to you.

Have a question that isn't here? Call 0499 399 256 or email info@tradedeskautomation.com.au.

Still deciding?

A free demo is the quickest way to see whether this suits your business.